Jatin Saraiya

Professional Summary

Senior enterprise technology and consulting leader with 13+ years of experience managing strategic customer engagements, enterprise digital transformation programs, and partner-led consulting initiatives across Singapore and Southeast Asia. Proven expertise in stakeholder management, proposal and SOW coordination, delivery governance, commercial alignment, and customer relationship management within the IT services and enterprise solutions ecosystem. Experienced in collaborating with cross-functional teams, supporting account growth initiatives, resolving delivery escalations, and driving customer satisfaction across complex enterprise accounts involving Adobe Experience Cloud and Enterprise Content Management (ECM) solutions.

Core Competencies

Strategic Account Management

Enterprise Client Relationship Management

Consulting & Professional Services Delivery

Stakeholder Engagement & Governance

Proposal & Commercial Coordination

Enterprise Digital Transformation

Cross-Functional Leadership

Executive Communication & Presentation

Risk & Issue Management

Enterprise Content Management (ECM)

Adobe Experience Cloud Solutions

Agile Project & Program Coordination

Experience

Hayagreeva Consulting Pte. Ltd.

August 2012 - Present

Director

April 2021 - Present

Singapore

Lead enterprise digital transformation engagements for strategic customers across Adobe Experience Cloud and Enterprise Content Management (ECM) solution portfolios in Singapore and Southeast Asia.
Partner closely with customer stakeholders, technology partners, and internal delivery teams to drive successful project execution, governance, risk mitigation, and customer satisfaction.
Support account growth initiatives by identifying expansion opportunities, contributing to solution positioning, and collaborating on proposals, commercial discussions, and statement of work (SOW) development.
Act as a trusted advisor to enterprise clients, managing escalations, aligning delivery priorities, and facilitating cross-functional stakeholder communication across business and technology teams.
Coordinate with partner ecosystems including Adobe and OpenText to support solution delivery, customer engagement strategies, and ongoing account development activities.
Drive delivery oversight, resource coordination, project governance, and operational reporting across multiple concurrent enterprise engagements.

Jatin Saraiya

Hey there 👋

Professional Summary

Core Competencies

Strategic Account Management

Enterprise Client Relationship Management

Consulting & Professional Services Delivery

Stakeholder Engagement & Governance

Proposal & Commercial Coordination

Enterprise Digital Transformation

Cross-Functional Leadership

Executive Communication & Presentation

Risk & Issue Management

Enterprise Content Management (ECM)

Adobe Experience Cloud Solutions

Agile Project & Program Coordination

Experience

Hayagreeva Consulting Pte. Ltd.

Education

B.E. in Computer Science & Engineering

Certifications & Trainings

Negotiation Strategies for Success

AEM Sites

Fundamentals of Adobe Target

Adobe Analytics Implementation