Experience
Hayagreeva Consulting Pte. Ltd.
August 2012 - Present
Director
April 2021 - Present
Singapore
- Lead global engagements as the Technical Account Manager for the clients across the APAC region, ensuring seamless adoption and optimization of ECM solutions.
- Drive customer success by aligning technical strategy with business objectives, mitigating risks, and optimizing platform investments.
- Oversee multi-solution and multi-discipline engagements, managing stakeholders across FinTech, Automation, and Marketing technology.
- Collaborate with various Partners, including Development, Engineering, and Product Management, to deliver customer-centric solutions.
- Advocate for clients, ensuring their needs and strategic objectives influence roadmap and process improvements.
- Develop and manage governance frameworks, review cycles, and engagement cadences across multiple business units and brands.
Practice Lead
April 2020 - March 2021
Singapore
- Led customer engagements for digital onboarding and digital transformation projects across Apac Region for FinTech clients.
- Managed cross-functional teams, ensuring project alignment with strategic goals and technical excellence.
- Technical Account Manager for clients based in Singapore.
- Spearheaded process automation initiatives, improving operational efficiency and enhancing user experiences.
- Managed Demographically distributed development teams.
Senior Technical Consultant
April 2018 - March 2020
Singapore
- Acted as a technical account manager for Standard Chartered Bank Singapore for ECM initiatives.
- Drove customer adoption of digital platforms, providing technical guidance and ensuring seamless integration with existing infrastructures.
- Developed mitigation plans for customer risks, optimizing investment and ensuring high availability of mission-critical applications.
- Provided expertise on cloud-based deployments and security best practices.
- Built rapid prototypes to test new ideas, accelerating innovation and solution validation for client needs.
Lead Consultant
April 2015 - March 2018
Mumbai, India & Singapore
- Managed enterprise content management solutions for financial institutions, ensuring scalable and secure deployments.
- Led the implementation of CMS solutions, supporting business operations and enhancing digital engagement strategies.
- Implemented Head-less CMS solution and strategies for Leading FinTech and Automative clients in India.
- Led the development team on client site.
- Delievered the ECM migration projects from OpenText TeamSite to other CMS products.
Senior Software Consultant
April 2014 - March 2015
Mumbai, India
- Delivered ECM and web content management solutions for global clients, improving digital experiences and system performance.
Software Consultant
April 2013 - March 2014
Mumbai, India
- Developed and optimized CMS solutions for banking and media clients, ensuring compliance with industry standards.
- Delivered ECM upgrade and migration projects, enhancing security and performance across platforms.
Management Trainee
August 2012 - April 2013
Mumbai, India
- Assisted in implementing web content management solutions for Media clients.
- Gained hands-on experience with OpenText TeamSite ECM platform.